The Carnect difference

Choice

We work with over 500 global and local supplier partners to provide you and your customers with more coverage, better availability and competitive pricing. Our extensive portfolio of car types goes from budget to premium and everything that’s in between. Our multi-supplier approach guarantees higher conversion, with over 30% more bookings compared to single supplier models.

Based on your specific requirements, we custom-make your unique product portfolio, using only those products that are better suited to your customer, channel and source market needs.

No matter the car or the destination, you can rest assured that all our car rental portfolio is covered with the Carnect stamp of approval on quality. We only work with supplier partners that comply with our strict standards, giving us a customer experience record of under 1% service failures.

These are just a few of our supplier partners from around the world.

Transparency

We take what's often highly complex and fragmented car rental content, and we consolidate and simplify it. Whether you work with us through an API or White Label, we always provide you with clear and concise product information. This helps you increase your customers' satisfaction and loyalty and boost your conversion rates.

The perfect product mix
We're the only car rental distributor to offer supplier-sourced inclusive product in addition to our standard rates and ancillary insurance. This provides you and your customers with the needed pricing and product clarity to make a difference, ensuring a much smoother customer experience. Our inclusive product comes with no add-ons on fuel, damage waiver or theft protection. This means there is zero excess to pay, so if the car gets damaged based on whats included in the collision damage waiver and theft protection, there is nothing extra to pay. The final price will be clear from the beginning, with no unpleasant surprises for your customers when they get to their destination.

Competitiveness

Our approach to delivering the most competitive pricing in car rental comes down to two things: privileged relationships with our supplier partners and the most advanced pricing tools in the market.

We make the most out of the good old fashioned personal touch when working with our key supplier partners. We also use the most advanced technology platforms to dynamically determine pricing and availability. Our platform allows us to apply different price strategies per source market and sales channel.

We'll work with you to agree the most suited pricing to your customer base, providing you with the best rates, in every destination and market.

Partner models

We know that one size doesn't fit all. For that reason, we'll work with you to design the most profitable model for your business:

Margin share
This is a low maintenance, high return model. By aligning objectives we’ll work together on a distribution strategy that adapts to your needs. Based on your requirements and our market know-how, we’ll determine the final selling price and manage yielding. Competitiveness is maximised and all margins are shared.  

Wholesaler
Its simple and its flexible. We provide you with the net rates so that you determine the final selling price. This model gives you full control over your yielding and pricing strategy.

API integration

Our single system-to-system connection allows you integrate our car rental product into your booking flow and to manage your distribution independently, using your own client-side platforms and channels.

Our API integration is Open Travel Alliance compliant. We'll provide full support during the development process, putting our technical teams at your disposal to ensure that your connection and product display is up and running in the fastest and best way possible.

White Label

Our product. Our booking engine. Your look and feel. Simple to use, content rich and configurable, our white label solutions come in multiple languages and adapt to any web device, mobile and desktop.

You’ll provide your customers with the full car rental booking experience, allowing them to search, refine & upgrade, book and cancel, all from the same platform.

These are the key features:

  • Simple booking of over 30.000 car rental products in 170 countries
  • Available in all major languages
  • 20 currencies supported
  • Simple and clear vouchers

Mobile app integration

The world's going mobile and we can help you benefit from it. Leverage this increasingly important channel with our full native or HTML5 integration options. We'll help you integrate car products and services into your native mobile app with a user experience in line with the rest of your app.

Using our OTA compliant API you can add car product to your native mobile app in the existing booking flow or as a standalone product with complete control of the user experience. For a faster integration we also offer an embeddable HTML5 app that can add a standalone car hire solution straight into your existing mobile app. 
 

Our systems

We support our client-side platforms with a robust, reliable and flexible infrastructure with the capacity to handle large volumes of transactions. And we're always innovating, rolling out regular enhancements to improve performance and functionality.

Our technical support team is available 24 hours and it will provide support on any operational issues, with a full escalation process in place for raising and managing requests.

Account management

A dedicated account manager will act as your single point of contact, working with you to maximise your revenue possibilities.

We’ll provide you with regular performance analysis reports as well as ongoing support to optimise your connectivity and content. We’ll also act as your very own user experience consultants helping you improve your customers’ journey and increase your car rental conversions.

We'll work with you to support your sales campaigns, creating tailor-made marketing and sales campaigns to deliver your specific distribution strategy. 

Customer service

Our proactive approach to customer service and quality standards are unique in the car rental business. We’ll provide your customers 24/7 support in multiple languages for reservations, amendments, cancellations or any other issue that may arise pre-departure and in-destination during the rental period. We also have a specific escalations and complaint management system to ensure that all your needs and requests are covered.